Review Time
Installation was fine in 2021 but aftercare has been abysmal. A faulty Tesla battery was voluntarily replaced by Tesla but Joju tried to make us pay for the installation, which is its obligation under the Consumer Rights Act. After thee months of emails and legal letters, they finally relented. Now, I have been trying for three months to have the old battery taken away. Emails and calls are unreturned.
Installation was fine in 2021 but aftercare has been abysmal. A faulty Tesla battery was voluntarily replaced by Tesla but Joju tried to make us pay for the installation, which is its obligation under the Consumer Rights Act. After thee months of emails and legal letters, they finally relented. Now, I have been trying for three months to have the old battery taken away. Emails and calls are unreturned.
I first engaged with Joju Solar in February 2023 when I had solar panels installed at my house in London. As it faced directly east-west I was able to benefit from panels fixed on both the front and back of the roof, seven each side making 14 in total. Being a sole occupier and thus a low user of energy I decided at that time not to opt for a battery. Although that meant that at certain times of the day I was dependent upon drawing power from the Grid, overall the income that I generated over a year from the sale of surplus solar power exceeded that charged to me by my provider for electricity supplied when my requirements could not be covered by the solar panels. The system provided by Joju Solar proved to be very cost effective.In early 2025 I moved from London to the north of England. My experience with the solar panels at my London home informed my decision to have them installed at my new home. My very positive experience with Joju Solar back in 2023 made this Company my first choice to advise on, plan and install the system.I am delighted to say that my confidence in my choice of installer was fully justified. My experience from the initial survey stage, through planning, to installation was a pleasurable experience. The new house also faces east-west, so I opted once again for panels on each side, but was able to accommodate ten on each slope making 20 in total. I also decided this time to have a battery. Although the new installation was much larger and included a battery, the overall cost was not significantly higher than the system I had installed in London in 2023. This was largely reflected in a dramatic reduction in the cost of batteries, and the removal of VAT on both batteries and panels.Since the new system was commissioned in early August I have been entirely self-sufficient in electricity, and a healthy surplus has been exported to the Grid. As the days shorten the daily surplus is expected to reduce. It is too early to predict an average return for a year, but on present performance I anticipate being self-sufficient throughout the annual cycle.So far as the installation is concerned, JoJu Solar’s teams worked with consideration and courtesy. I was able to liaise with a project co-ordinator who took personal responsibility for the management of the installation from beginning to end. The installation team fulfilled al their obligations in relation to time and the quality of the workmanship was excellent. Questions were answered both courteously and in detail.I have no hesitation in recommending JoJU Solar.
We spoke to a few different solar panel providers and got different estimates. Joju came recommended to us by a friend and once we spoke to them we never looked back.They gave us a competitive price, were excellent at communicating the whole way through and fitted the panels on team with a team of fitters who could not have been more friendly and helpful.Our panels have been up and running for a month now and we are still pleased with the whole experience.We are 100% satisfied and always happy to recommend Joju as a result!
We had our solar system installed by another provider and we sat waiting for no help for 4 months. I contacted Joju who had us up and running within 24 hours. We lost 4 months of delicious solar energy but I am so impressed with the professional service we got from Joju. Delightful to deal with and they really knew their stuff. Thoroughly recommended!!!
Excellent advice and communication throughout the project. All aspects well managed, deliveries and execution all on time and to schedule. Full and complete handover with all documents and guarantees. Staff and contractors were friendly and helpful leaving the site tidy and all waste removed.
Second time we have used Joju. First was for the initial solar and battery install, and was very happy with the process and the final results. So when our pre-existing EV charger was playing up, it made a lot of sense to back to Joju to have them install a replacement and get it fully integrated into the system. Installer (Adam) was very contentious and personable, and kept power down-time to an absolute minimum. Respected our time and property, and install was clean, professional, and am very happy with the result. Doubt we will use them again, as hard to see what else we could add, but will certainly (and have) recommend them to other people wanting a solar install.
Domestic installation of solar panels, Tesla Powerwall 3, myenergi Zappi and Eddi.Superb cusomer service before, during and after the installation. Everything happened when expected and the quality of the install is exceptional. Minimal disruption, tidy cabling and overall an outstanding attention to detail and quality.Could not recommend more highly.
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Joju Solar are designers and installers of renewable energy systems. We specialise in solar PV, battery storage and electric vehicle chargers.
Our mission is, and always has been, to help people reduce their carbon emissions.
Founded in 2006, we are one of the longest-standing and most trusted solar companies in the UK. We've installed on 1000s of homes, businesses, community buildings and for the public sector. And we've won multiple national awards in recognition of our work.
We don't sell off-the-shelf systems. All of our installations are bespoke designed to your roof space and to your energy needs. Want all-black panels for that premium look? We can do that. How about installing in line with your existing roof for a sleek feel? We'll do that as well.
We also install battery storage systems, such as the Tesla Powerwall, to provide you with more independence from the grid and larger financial savings.
Why not start your renewable energy journey by talking to one of our engineers today?
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