I am beyond furious. I bought a Joker prepaid Visa for $500 at a legitimate store, and when I went to use it within an hour it’s DRAINED to $0!!! There are phantom transactions listed that I did not authorize including $340 from some US website I never visited?? JokerCard itself has zero customer support no real humans, no fraud line, nothing.I lost $500 on a brand new, untouched card. I don’t care about any “protection” they claim exists, it does not work. This is a SCAM company, and they are stealing people’s money. Stay the hell away from these cards.I really hope this customer support reaches out to help because I have no idea what to doUPDATE: Blackhawk network customer service reached out within a few days. Although I don’t think this is the actual joker card company I believe this is their head provider so I don’t wish to change my review on the product itself. But BHN investigated my case, asked for some details and eventually they gave me a call and confirmed that the transactions were not authorized. They very promptly issued me a virtual prepaid visa for the full amount of $500. The representative was very polite and helpful. He gave me his name and contact in case anything didn’t go as planned or if I needed anything else. Everything was professional, and I’m really grateful for their help.
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