I got 2x $200 Joker prepaid Visa cards to use for Ubers around my city. I’ve only used $217.42 worth of Ubers (trips + tips), but Joker card declined and it shows that I’ve cumulatively used $268.90. They’ve overcharged me by $51.48. I checked the balances and all my uber transactions and they charged me twice for one of the transactions - they charged it once on one of the cards, uber informed me the card didn’t have sufficient funds so I put it on the other card only for them to not actually refund me at all. This is unacceptable. If you put in $400 into prepaid Visa cards, you should be able to use the $400, not be scammed like this. I tried to reach out to customer service as well but it’s basically all robots. I can’t get to a person.
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