jokercard.ca

1.1
1.1 Based on 90 reviews

...

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Sammy
Joker card is trash

Joker card is trash. I have been trying to access the balance and transactions on their website but keep getting an error message."We are unable to process your request at this time. If you continue to receive this error, please contact Cardholder services by calling the number on the back of your card." I have used 4 different browsers as well as their various incognito and privacy modes with no change.Problem is when you call the number on the back of the card it is a complete automated system, can't reach a human no matter what you select. The phone system tells you the balance and transaction amounts but not merchant names so I have no idea what merchant has a $27 charge we don't remember making, which also means there is no way for me to dispute the transaction. Doing online research, people have been unable to check balances on their website for at least 2 years, so I can't understand why they haven't fixed the issue.

1
Date of experience: May 13, 2025

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