If you're looking to spend hours on hold without any resolution, then this gift card option might be for you. I was initially told that I would receive a replacement virtual card within 24–48 hours, which never occurred. When I followed up, a representative claimed his records indicated I was promised the replacement by 5:30 p.m. on December 26. However, during another call on December 28 at 11:30 p.m., he insisted that the 48-hour window had not yet elapsed. I was then escalated to a supervisor who informed me that my original card had never been activated, despite having a receipt clearly indicating it was activated for $200. I've encountered issues with fraudulent cards before, and typically, customer service resolves these matters. This situation was completely different. The company has taken no responsibility, forcing me to dispute the charge with my credit card provider. These gift cards reflect poorly on the payment network—especially as we approach 2026. Let’s clarify: the time from December 26 to December 28 is indeed two days. Basic math seems to be a challenge.
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