an absolute nightmare. how is it this hard to register a card? the website didn't work, giving me an error message. i tried calling the number, only to be given no option to register (even though the automated voice told me it was a possibility). called again in the morning hoping to connect with a real agent only to be told my card information no longer matched their records. was told to press 1 to connect with an agent, upon which the automated voice promptly told me "goodbye" and hung up the call. what the hell? where are the real people behind this team? what an incredibly faulty and inconvenient system, how have there been no changes after this many complaints? i had $100 on that card and don't even know if it's accessible anymore.
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