I purchased a handheld video game as a Christmas gift for my grandchild, and it ceased functioning after just 4 days. Although they advertised a 30-day warranty, they requested photos of the shipping label, and I had already discarded all the Christmas wrapping and boxes. I bought two units, but they have declined to send a replacement. I won't be shopping with them again, as their products seem subpar and they do not honor their warranty.
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