I received a beautiful necklace for my birthday to honour my dog who sadly passed away. Unfortunately it has broken and was past the time to return or exchange. Understanding the circumstances, they allowed me to receive a new necklace without additional costs. This was great customer service and they were very apologetic and understanding. They responded quickly (via Instagram) and I am very happy with the service. I must say that this has not put me off ordering from them again. Their jewellery is great and customisable. 10/10!
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Shop jewellery, A Littles and perfect gifts, always delivered beautifully wrapped. Free delivery over £20, free next day delivery over £45.
