Terrible quality shoes. I’ve owned the shoes for less than two years and the elastic at the buckle wore away on both shoes after minimal use. I was told by customer service that the materials Jo Mercer use naturally degrade within that time. One of their shop assistants said it wouldn’t pay for repairs because it would be too expensive. So much for “premium leather shoes made to last”.
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Shop women's accessories, boots, heels and sandals online from iconic Australian fashion footwear brand Jo Mercer.