I’ve purchased from Jo Mercer a few times, but this experience was disappointing.
I bought two pairs during a “buy one, get the second 70% off” sale. The second pair ended up being extremely stiff and tight, even though I ordered my usual size (42). They’re not wearable, so I needed to return them.
What’s frustrating is that returning one pair means the discount is forfeited, and the pair I keep reverts to full price. The whole reason I purchased both was because of the sale, so it feels misleading to lose the value of that offer when one item doesn’t fit.
I also wore the other pair, which I likely wouldn’t have purchased on its own at full price.
This policy makes it hard to shop sales online with confidence. Based on this experience, I wouldn’t purchase during one of these promotions again.
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Shop women's accessories, boots, heels and sandals online from iconic Australian fashion footwear brand Jo Mercer.
