They do not deserve even one star. Much like other experiences I’ve read, it has been a nightmare to deal with this joke of a company. I ordered a sweater on their website that was presented beautifully in the photos, and described as high-quality, “soft luxurious fabric featuring a flattering tailored fit”. After weeks of waiting for the item I received absolutely dreadful piece of fabric of some sort. The item looked nothing like the photo featured on their site, the sizing was inaccurate, fitting more like a barrel than flattering and ran small, buttons did not match the picture or even the same size and did not align with the holes. The stitching was not straight causing the fabric together and bunch and lay vertical when worn. The fabric was thin polyester yarn of some sort resulting in anything but a soft luxurious product. In short this is not something I would never wear… even if I received it for free. It is tasteless, and dreadfully cheap. I fully intend to return this item knowing I have to jump through many hoops and pay to ship it all the way back to China. However, even if it cost me $40 to ship, I will receive $10 back and the company will not get to keep my money. I refuse to let them profit off of me. This is a non-existent customer service friendly store. The whole company is a scam with deceptive advertising, misleading pictures and exaggerated item descriptions that do not match the item you will receive. On top of that I found sizing irregularities, dreadful quality and fabricated fabric claims. There are not even labels inside the garment to describe size, fabric or care instructions. I should have known it was a scam when I ordered it. I never received an emailed invoice and when I logged in to check on my order, there was no information on my purchase. Don’t be fooled by this company’s pretty pictures and fluffed up descriptions. It’s not what you will receive.
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