jonesandsmith.co.uk

2.1
2.1 Based on 21 reviews

...

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komal singh
I brought a trench coat from them. They mentioned on their website, it’s wool. They sent me some shi

I brought a trench coat from them. They mentioned on their website, it’s wool. They sent me some shit material polyster jacket and when I said I want to return it. They kept emailing me stating that the product matches the description and I will have to pay for the return. Idk how are they even allowed to sell product in UK. They are literally selling false product and cheating on money. To send the product back to china it’s costing £26 the product cost £55 and it’s not worth even £10 they are like they will give me 70% store credit or 10% refund. They are ridiculous. Do not buy anything from them.

1
Date of experience: Feb 03, 2026

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