jonesandsmith.co.uk

2.1
2.1 Based on 21 reviews

...

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Shelly Jebson
BEWARE Feel cheated and deceived. Expensive and inaccurate sizing. Returns policy hidden and website

BEWARE
Feel cheated and deceived. Expensive and inaccurate sizing. Returns policy hidden and website deceptively marketed showing a UK address and English name, including their advisors, but returns are subject to customs duty and courier charges for sending to China.
Nothing about this purchase was positive. The jumper is big under the arms but tight around the middle. The order took weeks to arrive. The advisors tried to offer discounts and incentives not to return, took 3 attempts to get the return information and only then told China. Would NOT recommend and would strongly advise anyone to AVOID purchasing from this company.

1
Date of experience: Feb 08, 2026

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