jonesandsmith.co.uk

2.1
2.1 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Poornima Mani
Paid £60 for a jacket that looks like a £15 item. Very poor quality and nothing like advertised. Whe

Paid £60 for a jacket that looks like a £15 item. Very poor quality and nothing like advertised. When I tried to return it, I was offered only 30% refund or told to keep it and pay £9.99 delivery to order something else. Refund process feels deliberately difficult. Awful customer experience. Avoid.

1
Date of experience: Feb 10, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More