Despite branding itself as a leader in the sport, this company's customer service is shockingly unprofessional. You would expect better treatment for something as simple as a return, yet the experience has been insulting. After providing all necessary information, I faced unnecessary delays and absurd demands. When I attempted to call customer service, I was told to call back later. This is not how a reputable company operates. The gap between their marketing and actual service is vast, and if they handle returns this poorly, I can only imagine how they would treat customers facing serious issues.
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The experts in table tennis equipment since 1952 - shop ITTF-approved JOOLA table tennis equipment and more from the official table sponsor of USA Table Tennis. Free shipping orders $50+