We purchased the Joolca HOTTAP Nomad Kit to use for a Glampsite we are developing on our farm property. The unit was surprisingly easy to set up and operate, much simpler than we expected. It's quick to heat up and comes with several hoses and adapters/splitters allowing for a variety of setup situation...ideal for our application. In my opinion, a great product is only half the battle. If you really want to capture my attention you need to back it up with great customer service... something that has seriously gone down the drain for most companies. Not Joolca. We realized we had forgotten to order the Power Adapter for plugging the unit into wall power and our site design would also require a longer output/shower hose. We contacted customer service and got fast, (warm day... actually within an hour), response that was polite, professional, personable and most of all...helpful! We had the parts we needed within a week. We couldn't be happier.
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