Name: joolca.ca
Telephone: 000000000
Rating: 4.9

Philippa Hughes Guest

Exchanged my Hot Tap Essential for the upgraded Nomad model—smooth return and quick response,

Exchanged my Hot Tap Essential for the upgraded Nomad model—return process was seamless, response time was quick, and the new unit functions flawlessly. My wife is already thinking about the next shopping spree… I might be in for it. 😂

Date of experience: Dec 11, 2025

Aviva Scott Guest

3 months ago

Quick service for a damaged part

The service was very quick regarding an accessory that was damaged during shipping! A reliable company with quality products.

Date of experience: Nov 20, 2025

Katie Adams Guest

3 months ago

Smooth exchange, fantastic product!

I exchanged my previous model for the upgraded version—returning was seamless, the response was swift, and the new unit functions flawlessly. My partner is already planning our next purchase… I might be in trouble. 😂

Date of experience: Nov 15, 2025

CP49 Guest

3 months ago

Outstanding service and product quality

We initially ordered the wrong portable toilet model. After reassessing our needs, we realized the compostable option was more suitable. I emailed the support team and received a response in under 30 minutes. They offered a beneficial solution, and the issue was resolved in less than an hour. Their efficiency was astonishing, and the product is of very high quality—highly recommend the portable toilet. We look forward to more purchases.

Date of experience: Nov 14, 2025

Trey Foster Guest

5 months ago

Exceptional customer support!

The customer service team is truly outstanding. They are understanding of issues and work diligently to resolve them. Even though communication is primarily via email, it feels personal and, most importantly, effective. Great job!

Date of experience: Sep 24, 2025

Dan Harris Guest

5 months ago

Excellent communication throughout the process

Communication regarding ordering and delivery was top-notch. I needed assistance upon delivery, and their support team was equally impressive. The product quality is excellent. I would recommend this company to anyone and will continue to make future purchases from them.

Date of experience: Sep 18, 2025

Erastus Barnes Guest

6 months ago

Fantastic customer service

Fantastic customer service. I received a prompt response from the team. We are very satisfied with our eco-friendly toilet.

Date of experience: Aug 13, 2025

Morgan Rogers Guest

7 months ago

Disappointing customer experience

I contacted the company ahead of time to ensure my order would arrive all at once. I was assured everything would be in stock by a specific date, so I placed my order. However, every item was shipped separately, and I am still waiting on some. It feels like the company prioritizes profit over customer satisfaction. Not a happy experience.

Date of experience: Aug 07, 2025

Albina Butler Guest

8 months ago

Excellent customer service and product quality

Excellent customer service, great product quality, and better than I expected. I consistently received good communication and responses from the team. Thank you!