I bought the Nomad kit and the lid was broken upon arrival due to shipping damage.I contacted customer support through email and within hours received a response saying a new lid was being sent right away.I have never had an issue resolved so fast and without question, even with it being a shipping issue and not a product flaw.Already have the new lid in record time, especially with all the courier issues and holiday season.I am very happy with customer support and this company.Thank you.
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