joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Mr McGregor
Do NOT shop at Joom.

Absolutely atrocious customer service.Attempt to cancel order totally ignored and now I am unable to claim a refund for a period of 85 days - which they claim is their 'poilcy.' Interestingly enough.. their 'policy' also only allows a period of 10 days (after you submit an initial claim when 85 days have passed) in which to process and receive the refund.My accountant is looking into legalities...

1
Date of experience: Nov 13, 2025

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