A Warning to Anyone Considering Ordering from JoomI ordered six beer glasses from Joom. The delivery was postponed several times without clear communication. When the package finally arrived, it contained only five glasses, in a box clearly designed for six. That alone would be disappointing, but what followed was far worse.Attempting to contact customer service felt like stepping into a maze designed to frustrate. After painstakingly navigating through their convoluted complaint process, I was abruptly thrown out when I was about 85% done. I have wasted more than enough time on this farce.At this point, I’m convinced that this lack of transparency and accessibility isn’t accidental: it’s a deliberate tactic. Make the customer struggle long enough, and most will simply give up.To anyone reading this: do not order anything from Joom. This company operates with an alarming disregard for honesty and customer satisfaction. You would quite literally be better off buying from any other retailer.
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