Joom failed to deliver an order - which may not have been their fault - and JOOM actively promote their refund polcy and make it sound very convincing - BUT when you make a claim for a refund, they go very quiet and you will NEVER hear from them again! Forget ever getting a refund from JOOM - be prepared to write-off any order if lost, damaged or incorrect - JOOM just don't want to know.
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Easy-to-use app with quality goods and low prices!
