Ordered a pair of loafer shoes that took a while to arrive but arrived and seemed fine but I couldn’t put them on as the top of them was way too tight and I couldn’t even fit my foot inEmailed them as the shoes were literally unwearable and included pictures, reply email asked me to measure the sole of the shoe so they could check the sizing which wasn’t related to my issue at all as the shoe was the same size as my other shoes which I said in my reply Multiple emails later and every time they ask me to measure the shoe sole and I’ve said and included images that the top of the shoe means it can’t be worn and it isn’t a sizing issue. Not got anywhere despite multiple emails and not getting a refund for a shoe that I can’t even put on I guess
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