joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Norm Howard
Purchase of a mini PC MP80

Here you can see how difficult Joom is to deal with when you get a defective unitThis is a good reason to shop elsewhere that provides better serviceFor example Temu - Alibaba - Amazon - AllegroJoom Customer Support16. mar. 2025, 18.16 (for 16 timer siden)til mig Hello!Here's the return address for order 6JYDY9D5:Country: GermanyPostcode: 28197Region: BremenCity: BremenStreet and building number: Ludwig Erhardstrasse 2 # 60386882Recipient: (J)Online seller RMA # 60386882.Make sure to pick a trackable shipping option. Also, prior to sending it out, take some pictures of:— The opened package with the item inside;— The parcel with the shipping label, so that the address and the tracking number are visible;— The postal receipt.We'd really appreciate it if you provided the photos before March 24, 2025, which is when the return option expires. Once the return is confirmed, we'll issue a full refund.Just in case, we would like to remind you that the shipping expenses will be on you, and neither Joom nor the merchant will reimburse those. Download app App Store Google Play Privacy policyFrequently asked questions You can reply to this email! And we will try to help you as soon as possible. © 2023 SIA Joom (Latvia)Riga, Gustava Zemgala st. 78-1, LV-1039Suddenly Joom can answer that it is normal that defective goods should not be returned but the amount should be returnedThis is a vertical lie from their sideIt took me 7 days to get an address in Germany where I should send the goods toAnd I have doubts whether the Windous 11 that was installed was legal since there was no license with itCorrectly they asked me to send a video of the mini PC Blackviewand they got 2 of them and a couple of photos where on the screen there was a pop up with a message that there was an error on windows

1
Date of experience: Mar 10, 2025

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