Absolutely shocking company with zero customer support and no morals. Returned power bank to the main stand but my 13 year old daughter is getting continuous attempt on her bank card for a fee of £36! The bank was returned. Formal complaint logged and after repeated information still no resolve. Disgraceful behaviour towards a minors Go Henry card! Ombudsman & trading standards contacted.
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Joos Power provides on-the-go phone charging through power bank rental stations in hospitals, hospitality venues, and public spaces.
Customers rent by scanning a QR code or using contactless payment, charge while on the move, and return to any Joos Power station.
For contactless rentals, a temporary payment hold may apply and is released by the customer’s bank approximately 5–7 working days after return.See more
