I want to express my frustration with the service. On January 12th, I placed an order that was supposed to arrive the following day, January 13th, through a delivery service. Now, 10 days have passed the delivery date, and I have not received the package or any updates from the company. The delivery service claims they never received the parcel, and the company does not offer any chatbot or phone support to assist with the issue. Their only option is to submit an online request, which is not tracked or followed up on at all. Customers should be cautious.
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Joseph Joseph was founded by twin brothers and designer-makers Antony and Richard Joseph. Designed in London and built to last, functionality and disruptive design has remained at the heart of everything they do for over 20 years. From award-winning kitchenware and storage innovations, to revolutionary laundry and bins & recycling solutions, Joseph Joseph solves everyday problems with brilliantly useful designs.See more
