I began using a form service (free version) in the summer and everything went smoothly until I encountered an issue with insufficient form views. They suggested upgrading to a paid plan, which I reluctantly did, opting for an annual silver package with 100,000 views. However, just a week later, I received an email stating that my form would become unavailable due to filling limitations. I couldn't comprehend the reasoning behind charging for both views and fillings when the difference was minimal. After two months of inactivity, I requested a refund, but the support team informed me they couldn’t assist and suggested I upgrade again. I'm baffled by the high charges for filling and views, and I'm left questioning how such a platform received a software award.
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