I got double charged for months for my Gold Membership. Both Jotform and Apple are refusing to take responsibility and issue a refund. Jotform wont even provide credits to make this right. The glitch in their app caused me to be charged on the 22nd and the 24th of each month and the charges total in over $1000 for the months it was going on. I have been paying for my Gold Membership for 3-4 years now but this will definitely be my last month with Jotform.
This went on from around June 2025-Dec 2025
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