jotform.com

4.4
4.4 Based on 1.2K reviews

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 30M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to ...

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Emaline Taylor
I got double charged for months for my Gold Membership. Both Jotform and Apple are refusing to take

I got double charged for months for my Gold Membership. Both Jotform and Apple are refusing to take responsibility and issue a refund. Jotform wont even provide credits to make this right. The glitch in their app caused me to be charged on the 22nd and the 24th of each month and the charges total in over $1000 for the months it was going on. I have been paying for my Gold Membership for 3-4 years now but this will definitely be my last month with Jotform.

This went on from around June 2025-Dec 2025

1
Date of experience: Mar 03, 2026

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Business Details

  • Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 30M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.See more

  • email support@jotform.com
  • language https://www.jotform.com

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