There seems to be an issue with the system every few months. After servicing, it still breaks down. Recently, the switch kept tripping for the outdoor unit. An electrician confirmed it wasn’t electrical. I faced significant delays with the customer service, who left me without heating and hot water for days. The manager assured me I would receive a call, but instead, I got an email that I wasn't checking. Eventually, I was told I needed to pay for an engineer visit that may be refunded. I found the process frustrating and inefficient, ultimately leading to another delay.
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Irelands leading hot water cylinder & renewable heating experts. Integrated hot water & heating systems designed for work, home and the built environment.
Tel: (01) 623 7080
Web:www.joule.ie
