I encountered an issue with a hot water cylinder installed over five years ago. Despite having limited service records, they agreed to replace it. I initially paid a small fee for the new cylinder and returned the old one for inspection. The delivery and pickup were organized efficiently. My plumber installed the new cylinder, and after three weeks, I received notification that the old cylinder had a manufacturing fault, and I would be refunded the charge. They also covered the installation fee for the new tank. I am extremely impressed and satisfied with the entire experience. A proper company to deal with. Thank you!
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The UK's leading hot water cylinder & renewable heating experts. Integrated hot water & heating systems designed for work, home and the built environment.
Tel: 0330 808 8488
Web:www.jouleuk.co.uk