journeys.com

1.6
1.6 Based on 81 reviews

...

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StarkJames10
If i could rate it a zero i 1000%…

If i could rate it a zero i 1000% would. Ordered a pair of shoes on 8/12 and was charged immediately and went to check my email for the past 3 days (it is now 8/15) and i wasn’t sent a tracking number or even as much as a confirmation email to let me know what i ordered. woke up this morning to my account being charged an additional 60 dollars and now i’m in the negatives and i honestly don’t know how i’m gonna eat for the next few nights. I want to cancel my order now but it’s past customer service hours and looking at these reviews does not give me hope that it’ll be resolved. so unprofessional and all of the replies from the company are the same texts copy and pasted. Trash company and if I don’t get a refund Im throwing hands

1
Date of experience: Aug 16, 2022

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