Very disappointing experience of Manali trip with Journify Trips.The tempo traveller was extremely uncomfortable, and there was a strong diesel smell inside the bus, which made it difficult to breathe throughout the journey.We were explicitly promised Mountain Cliff Hotel, but upon arrival we were instead offered Hotel Peak View, which is far from Mall Road compared to Mountain Cliff. When we asked to speak to the person who made the original hotel commitment, our calls were ignored, and even the coordinator failed to properly discuss or resolve the issue. Eventually, we were forced to accept Hotel Peak View, leaving us with no real choice.The journey itself was poorly planned. It took us 17 hours to travel from Delhi to Manali, and the vehicle made 4 unnecessary stops, which significantly delayed the trip and added to our exhaustion.There was no proper planning or management from the coordinator Jatin. He was unable to manage the group, and members returned from tourist spots much later than the agreed time, causing unnecessary delays. Due to this poor coordination, we couldn’t cover all the locations mentioned in the itinerary.For example, we were told we would leave at 8:00 AM, but actually left around 10:00 AM, which disrupted the entire day’s plan.Overall, this trip lacked professionalism, accountability, and basic comfort. Based on my experience, I would not recommend Journify Trips to anyone looking for a well-managed and reliable travel experience.
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