journifytrips.com

2.6
2.6 Based on 20 reviews

...

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GeraxD_201046
Worse Experience

I booked my package through "pardesitours.in." They had a collaboration with "JournifyTrips," which we only found out about on the day of travel (February 7–10, 2025).The trip coordinators, Jatin and Naman, had no experience in managing a group. It felt like the company had hired two random local guys. They never communicated the meeting points or provided updates—I was always the one calling and asking for information. The scheduled departure time from Delhi was 11 PM, but the vehicle arrived three hours late. They didn’t even bother to inform us about the delay or provide any updates. Additionally, they made no effort to organize an icebreaker session for the travelers.The only good part of the trip was the hotel—it was really nice, clean, and had excellent staff.On the second day, my friend and I were slightly late due to confusion about the departure time. Instead of handling the situation professionally, both coordinators started scolding us. I suspect this was because we were women and appeared more vulnerable to them. Interestingly, when other travelers were late at different times, the coordinators didn’t say a word to them.The next day, there was a dispute over seating, and once again, the coordinators failed to manage the situation. Instead, they resorted to shouting and giving baseless arguments.Overall, it was a terrible experience solely because of the coordinators. I believe the trip would have been much better if experienced and professional coordinators had been in charge.

1
Date of experience: Feb 07, 2025

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