We have purchased 3 Joybird couches and one chair in the past. We expected to love this couch but the fabric is marked "pet friendly" and it in fact is very misleading. Our dog scratched the couch one time and the cushion covers are permanently damaged. The Joybird team will not replace under warranty even though we have now purchased cushion covers to go over these. Our cushion also came with a faulty zipper after removing it once. They will be replacing those but due to the color match it can take up to 6 weeks. We will no longer be purchasing from Joybird anymore. We have spent over 10K+ over the last 3 years which it appears is an insignificant investment to their team. Bummer it had to end this way.
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Founded on the idea that you shouldn't settle when it comes to home furnishings, Joybird allows customers to bring their personal style into their homes with a mix of retro and modern designs. Their digital, physical and virtual shopping experiences redefine the way
you buy furniture.
Joybird is proud to deliver high-quality products while keeping sustainability top of mind. For more information, please visit Joybird.com or a Joybird showroom near you.See more
