Bad Review for Joybuy
I had a very disappointing experience with Joybuy. My order never arrived, which was already frustrating. I contacted customer service about the missing order, and they acknowledged the issue and promised to give me a voucher as compensation.
Unfortunately, the voucher was never added to my account, despite their promise. It feels like empty words just to close the support ticket. I expected better service and follow-through from an online shop.
Overall, this experience has made me lose trust in Joybuy. If they promise compensation, they should actually deliver it. I hope they improve their customer service and keep their promises to customers in the future.
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Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel in de testfase in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg, ter voorbereiding op de volledige lancering in het VK en Europa. Don’t just buy, Joybuy.See more
