joymomento.com

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1 Based on 14 reviews

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Maria Nash
Another Fraudulent Chinese company.

I ordered two beautiful wooden Easter eggs for my parents. Some of the impression that this was a US business it is not. It is in Hong kong. I finally reached out about 30 days later on March 26th and noticed that it had just been picked up by the shipper. So I sent them an email and said this is a concern since these were supposed to be for Easter and the date they were due to arrive was March 13th. They sent me back and said oh thank you for your email we're so excited to get these to you then they shipped them out on March 28th. I let them know that was unacceptable they said that if I would refuse the package they would give me a 70% refund. I let them know that if they gave me a hundred percent refund I would not turn them into the FTC for fraud. I turn them in

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Date of experience: Feb 26, 2026

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