joymomento.com

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1 Based on 14 reviews

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14 Reviews

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Aaryn Stansell
Absolutely not a trustworthy site. They advertise “guaranteed in time for…” and when it doesn’t arri

Absolutely not a trustworthy site. They advertise “guaranteed in time for…” and when it doesn’t arrive the excuse is “due to a recent surge in orders” and that’s the only answer you’ll get from them. When they told me it hadn’t gone into production and it was a week before the event I asked for a refund and said it won’t arrive in time I was completely ignored. I received a fake “good news your order has been shipped” email with the date of event being date of arrival I held hope… until I actually tracked the order which then told me it hadn’t left the facility and would still be another 10-15 days. Don’t bother. It’s not cheap and now my expectations are very low. Disappointing!! Won’t order again. Can’t give actual review of product because I still don’t have it. I ordered a month in advance.

1
Date of experience: Apr 05, 2026
Aaryn Stansell
Absolutely not a trustworthy site

Absolutely not a trustworthy site. They advertise “guaranteed in time for…” and when it doesn’t arrive the excuse is “due to a recent surge in orders” and that’s the only answer you’ll get from them. When they told me it hadn’t gone into production and it was a week before the event I asked for a refund and said it won’t arrive in time I was completely ignored. I received a fake “good news your order has been shipped” email with the date of event being date of arrival I held hope… until I actually tracked the order which then told me it hadn’t left the facility and would still be another 10-15 days. Don’t bother. It’s not cheap and now my expectations are very low. Disappointing!! Won’t order again. Can’t give actual review of product because I still don’t have it. I ordered a month in advance.

1
Date of experience: Apr 04, 2026
Adam
Don’t buy from this company

Wish I had read the reviews. Ordered Easter eggs 1 or 2 months ago and yes bow Good Friday and they still haven’t arrived. Obviously wished I never ordered anything from this company. Think I positively saw them on face book or Insta and I won’t be using either of those sites to but from again. What unkind people they must be to serve their customers so poorly at Easter

1
Date of experience: Apr 03, 2026
T Hall
The large egg as shown is not what you get

The large egg as shown in the photographs is not even close to the actual egg you will receive. The egg is not unattractive but the small size means it cannot be used the way it is shown in the adverts. If you are looking you an egg that will hold a cadburys crème egg ten this is for you if you want anything else inside don’t bother with this.

1
Date of experience: Apr 03, 2026
Michael Moore
Very misleading company

Very misleading company. Ordered personalized Easter Eggs for my great children as keepsakes....Shown as being big enough to set on their dressers to put their treasures in. Wrong. They are only 5" tall. They were also meant to be their Easter baskets this year. Obviously not going to happen. Very disappointed, I will never purchase from this company again and I advise everyone else to do the same.

1
Date of experience: Apr 01, 2026
Audrey Kent
JOYMEMENTO IT IS NOT..DO NOT BUY

I ordered 3 eggs..the size is nowhere near as depicted in the pictures..it is however as per product description in the small print which i eventually located. Quality inconsistent..1 egg was good..2nd egg the 2 pieces do not fit together as they should and the name is not nicely done..the 3rd is awful..you cannot make out the bunny and initial at all. Company not prepared to take back or refund..DO NOT PURCHASE ANYTHING FROM THEM

1
Date of experience: Mar 30, 2026
K Yalcin
Sent me the wrong colour and the egg…

Sent me the wrong colour and the egg doesn't meet up properly in the middle. The engraving is faded and poor quality. I asked to return after they offered me 20% discount as it is not right, they said I had to pay to return as the quality is not an issue.... Errrr I think it is as wrong colour and not meeting ion the middle..... Please do not use this company as you will be disappointed and it is not cheap either. Just the quality is cheap!

1
Date of experience: Mar 30, 2026
Working Girl SC
Total Scam - Custom Eggs

Ordered a month ago with a guarantee the custom eggs would be to me by Easter. Total waste of money, wish I had checked their reviews before purchasing! Stay away from this scam of a company!

1
Date of experience: Mar 30, 2026
Shelley Olson
Avoid this company

Avoid this company. Product does not look like what i thought i ordered. Asking for a return and refund now, but so far nothing. took weeks to arrive.

1
Date of experience: Mar 28, 2026
If I could rate it lower than one star…

If I could rate it lower than one star I would. I placed an order weeks and weeks ago for two personalised wooden eggs and was guaranteed delivery in time for Easter.Still don't have the product.CUSTOMER SERVICE IS TERRIBLE.DO NOT BUY FROM HERE AS YOU WILL BE SCAMMED OF YOUR PRODUCT AND YOUR MONEY.HIDEOUS COMPANY TO DEAL WITH.

1
Date of experience: Mar 26, 2026

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