After being a J.P. Morgan Chase customer for over 20 years, I expected protection when I was at my most vulnerable. Instead, I got the cold shoulder.
While I was at work, I realized I was being actively hacked.
I called the bank immediately to stop the breach. Instead of helping me secure my life savings, the representative rushed me off the phone and failed to follow emergency protocols.
Because of their haste and negligence, my accounts were compromised.
Now, instead of taking responsibility for their failure to act, J.P. Morgan is blaming ME for the hack. They have closed all my accounts-severing a two-decade relationship—and are refusing to help recover my funds.
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JP Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City.