The concept is great, but the execution is severely lacking. After spending a significant amount on multiple flights, I wouldn't fly with them again. Booking was a nightmare, and every flight was worse than the last. We were charged for seat selection but were seated randomly. The check-in process was chaotic, delays were frequent, and service quality varied greatly, with some employees being rude and unhelpful.
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JSX offers affordable private-like air travel for the cost of an airline seat with free snacks, drinks, bags and business class legroom.