I've flown with them nine times recently, and each time they failed to provide the necessary ramp or preboarding assistance for my needs. After a reservation mix-up, I was stuck for hours due to their mistakes and faced unexpected charges. This level of service is astonishingly poor compared to how they used to be.
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JSX offers affordable private-like air travel for the cost of an airline seat with free snacks, drinks, bags and business class legroom.
