I had the worst experience with this courier. Delays of 2-3 days are typical, but this time my order has been missing for nearly 2 weeks. I contacted customer service multiple times, and they kept assuring me that my parcel would arrive the next day and that my complaint was escalated. However, no action has been taken. The drivers do not communicate with me and falsely report that I was unresponsive or requested a reschedule, which is completely untrue. No one has reached out to me at all. They don't even deserve a single star. I hope businesses stop using this service to spare customers from further frustration.
Claim your business profile now and gain access to all features and respond to customer reviews.
