We recently had the unfortunate experience of renting a JUCY van.Right from the start it was a bad experience,The electric cable had been melted so was unusable,No gas in the gas bottle either.When we called the company about it they wasn’t bothered but agreed to refund us if we got the the replacements. A month on and the refund still hasn’t come through even though they guaranteed it would be done before we left.The cassette for the toilet hadn’t been emptied from the previous renters.The pipe from the waste tank was hanging off so we couldn’t empty the waste tank.The kitchen tap was broken so when you turned tap on the water sprayed up the rear door.No sink plug so we couldn’t wash up either.The glass covers that cover the sink and stove would not stay up so I had to tie them upThese were just the worst items among many that was wrong.If I was you and thinking of renting from this company or there sister company (star rental’s) I would immediately change my mind.If you want cheap and crappy carry on.JUCY still have not offered up any sort of compensation after all our complaints and emails so we are now chasing them through the travel company that we purchased through
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If there’s one thing that JUCY does well, it’s road trips. Since 2001,we’ve been the go-to experience-driven campervan and car rental brand for adventurous people everywhere. At JUCY, we are on mission to help you find your happy! Find out more on our website.
