I gifted a necklace for Hanukkah, and after just one evening of wear, the chain tarnished. I reached out for assistance, but received an automated reply about being closed for Sabbath. When I followed up, I was told it tarnished due to factors like perfume, which my husband doesn't use. I asked for a return label and refund but was only offered a partial refund for the chain. I declined and requested to return the whole item. The representative suggested sending the star back at my own expense without providing a return label. This seems unreasonable given the poor quality of the chain. I recommend avoiding jewelry purchases from them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.