As a widow living with ‘Congestive Heart Failure’, I struggle to manage on my limited Government pension. This year, I wanted to order a package of oil-filled gel caps for Hanukkah, despite my tight budget. I was worried when they didn't arrive by the end of November, but felt devastated to receive an email stating they were lost in the mail and a replacement would be sent. Unfortunately, it didn’t arrive in time for Hanukkah and will now have to wait for next year. I’m uncertain if I’ll still be here to enjoy them, but I hope someone else will. Given the circumstances, I’m surprised that my payment was retained. I’ll keep the package, but I’m very disappointed. With rising costs, I find it hard to order much anymore, and essentials like this should be available to Seniors at a more affordable price. I hope this feedback encourages improvement in the future.
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