I have everything documented Placed and order and an extra hat was order totaling $277 I text with them same evening (within 5 minutes) was told order #208229 Making Spirits bright hat was a mistake and was assured the order would be canceled. Well it wasn’t and got an email saying hat would be sent via UPS text with customer service again she assured order #208229 Making Spirits bright order would be cancelled. Well it wasn’t and I received hat. I have tried to contact customer service with no response. Took hat to UPS today and paid $51 to send hat back and now I will be disputing the charge with my bank.
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