juicycouture.com

1.1
1.1 Based on 21 reviews

Explore the world of Juicy Couture. Shop the latest styles for women, kids, handbags, shoes, jewelry and charms, accessories and fragrance....

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Michelle VanNess Knolls
Took too many orders for a product they don't have

**Edit on 12/9 - changing from 1 star to 3. They did process my refund quickly. I know some other reviewers have said they were unable to contact customer service. Because JC reached out to cancel my order, I had access to their 800 number so I called back asking for specific information about my refund and it was processed within 24 hours. I was able to find cute JC boots & flipflops online at Macy's and a track suit in the right color/size without a butt logo at TJ Maxx for a fraction of the cost. JC Penney's also sells Juicy Couture now (sets are exclusive to their store). Prices at TJ Maxx and JCP are about $40 for the whole set vs. $120-200 on the JC website. Save yourself the experience of an overpriced direct purchase and shop in other stores*** (Original review)-For a company trying to make a "comeback" Juicy Couture has sadly missed the mark. My daughter (21) requested a Juicy Couture pink tracksuit with bling for Christmas. I am not a fan of the tracksuits that have "Juicy" written across the rear. It is highly inappropriate and sends the wrong message to young women (and men). We cannot expect society to stop treating women like sexual objects when a popular clothing brand is promoting just that. My daughter agrees with me but likes the overall look and sparkles, so we were both happy when I was able to find a pink tracksuit on the website where there was a monogram logo on the front of the pants and no logo on the back (I am absolutely not buying anything with the butt logo). When I ordered the set in her size on Black Friday, the order went through with no problems. Today, they called me to say the order has to be cancelled because the pants are no longer available in her size. In other words, they happily accepted too many orders (and payments) for a product they did not have enough stock for. It was literally the only tracksuit in pink without a logo on the rear. So, aside from my general disdain for the practice of reducing women to a specific body part (since that butt logo is what draws the eye), I also have a daughter disappointed that a brand she likes can't fill an order AND has no other appropriate alternatives. Waiting on my $120 refund.

3
Date of experience: Dec 06, 2025

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Business Details

  • Explore the world of Juicy Couture. Shop the latest styles for women, kids, handbags, shoes, jewelry and charms, accessories and fragrance.

  • language https://www.juicycouture.com

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