I will never order from Juicy Couture again. Their customer service was a disaster from start to finish. They sent my order to the wrong address—twice. Communication was late, inaccurate, and misleading. I was told to pay extra for insurance just to have my package mishandled again. No accountability, no resolution, just more frustration. I do not recommend the store or their support team. They’ve earned a hard pass from me.
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