Unfortunately i never received my parcel. I raised this with customer service and the delivery provider left my parcel in an unsecured place and didn’t buzz my building number or contact me.
i was ignored by customer service for 3 weeks asking for updates during an investigation with the delivery provider however they stated as the GPS of my parcel was located at my address they were closing my investigation and didn’t help with my missing parcel. This has left me at a loss with no action taken to replace or refund my missing parcel which was disappointing. They also used very passive aggressive wording such as if you don’t believe you received your parcel etc when i literally don’t have it as if i’m making up which honestly made me more angry as a customer.
Completely lost all my loyalty and trust with this company 0/10.
Claim your business profile now and gain access to all features and respond to customer reviews.
Explore the world of Juicy Couture. Shop the latest styles for women, kids, handbags, shoes, jewelry and charms, accessories and fragrance.