I already have a six-seater dining set and matching sideboard from the company and am pleased with the quality, so I ordered a bed for my daughter. Unfortunately, the foot was broken upon arrival, but they requested photographs and sent a replacement within 48 hours, which I greatly appreciate. I work for a large online retailer, and our process requires reordering the whole item and returning the damaged product, which is quite a hassle. It was refreshing to have such a satisfactory outcome. Thank you to the representative for her efficiency. A good company is defined by how they handle issues.
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Julian Bowen has supplied the furniture trade with quality furniture at affordable prices for over 30 years.
While recent years have seen enormous growth in the quantity and breadth of products offered, we remain true to the simple principles that have driven the business from inception and always aim to offer the very best in quality, style, durability and value for money across a wide range of price points and different styles to complement any home and setting.
We are committed to ensuring that our customers enjoy the best possible experience when dealing with Julian Bowen, and are very grateful and proud to have received numerous awards and accolades voted for by those customers over many years, testament to our drive to exceed expectations and supported by our continual programme of investment across all areas of our business. See more