I have been dealing with Georgia Burrel. Customer service at its greatest. She helped me out with a problem with a frame I bought from a retailer, who they supply to. The retailer was not going to give me a full refund because they did not agree they mis sold it. After explaining all the details to Georgia that some details of the frame size were not clear, she took note of this, agreed with me, contacted them & they eventually agreed my full refund. My thanks to her for looking in to the problem for me when a retailer of their products didn't care, she went over & above.
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Julian Bowen has supplied the furniture trade with quality furniture at affordable prices for over 30 years.
While recent years have seen enormous growth in the quantity and breadth of products offered, we remain true to the simple principles that have driven the business from inception and always aim to offer the very best in quality, style, durability and value for money across a wide range of price points and different styles to complement any home and setting.
We are committed to ensuring that our customers enjoy the best possible experience when dealing with Julian Bowen, and are very grateful and proud to have received numerous awards and accolades voted for by those customers over many years, testament to our drive to exceed expectations and supported by our continual programme of investment across all areas of our business. See more