How it is possible they are legal UK Gambling provider??? Is this a real Licensed Casino, Seriously?? I have created new account after I've spoted a conmercial web baner promo ofer so I have deposited £10 via debitcard after 12h playing I won nearly £2000. Then next day first try to withdraw and here everything start. On the begining they ask me to provide my ID and the rest of essensial photocopy's. So on way to cash my winning by next 3 days I have been trying to upload my documents, 100 time's unsucesfuly even with 50mp cam and turnedon additional lights in the room. Third day didnt want to stress anymore about it so I went my friend I ask him could I use His Iphone15 to do photos and upload to this website. After a couple time's upload was succesful. Then another 2 days for veryfication of it. Obviously balance on my cassino droped to £1200 To b honest that is joke how they do that. I cant belive that they are licensed company. Basicly they playing on time by not allowing you to use photo copys of docs you have already stored on sd card that in hope you do not have a phisic id card or valid passport, same for confirming payment method in my case a debitcard previously used to make deposit. They forcing you to get photo of it using for verification a webformat app . FInaly after a week have all document's verified. so I went to cashier in my account section to do withdraw, in box of sum £1175 ENTER Its much less but for first £10 deposited its pretty well. Its only £1175 cose obviously I carried on playing while dealing with this company played down nearly a £1000. After I confirmed a sum of £1175 to withdraw by pressing ENTER They send me email from jumpmangaming.com start asking me a several question's about transaction's from my bank statement I have previously uloaded it tobthem as a proof of adress. I heve recived email straightaway I have replyed to it with answear for sll questions. Then at next day, they just disabled my account for gaming. The reason it's I could be at risk of gambling harm, convenient as Im using my money. They that much worries about my finances. At the moment its more then 7days after I won, still can login, but cant play and cant do any deposit. Its 4days after i have confirmed withdrawal by pressing ENTER and a sum of £1200 it's still as a balance on my cassino account. I literally don’t know what I could do with that? customer support are only via email comp autobot reply only.
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